Privacy Policy
This privacy policy explains how Craft and Comfort collects and uses your personal data when you use our website or contact us through the enquiry form.
What we collect
When you submit an enquiry, we collect: your name, email address, company name (optional), country (optional), and the contents of your message.
Why we collect it
Solely to respond to your enquiry. We don't use your data for marketing unless you explicitly request it.
Who sees it
Only the Craft and Comfort team. Your data is delivered to us via Web3Forms and stored in our email system. We do not sell or share it with third parties.
How long we keep it
We keep enquiry email correspondence for up to 3 years, after which it is deleted. You can request deletion at any time.
Your rights
You have the right to access, correct, or delete your personal data. To exercise these rights, email us at dev.cnc@homeedge.co.in.
Cookies and analytics
We use Vercel Analytics to understand how visitors use our website. Vercel Analytics is privacy-preserving and GDPR-compliant: it does not use cookies, does not track individuals, and does not share data with third parties. We do not use any marketing or advertising cookies.
Third-party services
Our enquiry form is processed by Web3Forms. Spam protection is provided by Cloudflare Turnstile. Please review their privacy policies for details on how they handle data.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will reflect any changes.
Contact
Privacy questions: dev.cnc@homeedge.co.in